I like that the job helps you learn how to interact with people in a comfortable yet respectful way.
What I wish was different
I would like my position to be a Customer Service Staff because I find that I enjoy answering questions and directing people more.
Advice
Don’t let people get to you. A lot of the people that shop just want to put negativity on other people and you should try to not let it affect you
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Service Clerk
April - July 2019 • Tallahassee, FL
What I liked
I liked the flexibility managers could provide when needed with your schedule
What I wish was different
I wish managers communicated with each other more
Advice
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Produce Clerk
December 2018 • Tampa, FL
What I liked
The hands on of it all and learning more about myself.
What I wish was different
More encouragement.
Advice
Stay focused and always work on improving yourself. Always work on improving your skills and improving your work ethics. But do not be afraid of making mistakes, only work on improving and showing management that you can handle it.
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Cashier
June - August 2018 • Fredericksburg, VA
What I liked
I enjoyed the opportunity to meet new people and explore a different career path
What I wish was different
Nothing!
Advice
If you have a positive attitude and are willing to work hard, you will be noticed by your bosses.
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Customer service staff
August 2015 • Jacksonville, FL
What I liked
It helps me with people skills
What I wish was different
I wish I had been paid more
Advice
I would say that publix is a great company to work for and anyone that has the opportunity to work for them should.
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Baker
December 2018 • Kissimmee, FL
What I liked
Opportunities to move up
What I wish was different
Not much
Advice
Be open to learning
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Front service clerk
May 2018 • Indian Harbour Beach, FL
What I liked
Interacting with customers and meeting new people.
What I wish was different
I wish I had worked a little less to focus on other things, especially school.
Advice
Don’t be afraid to try jobs you aren’t sure about. I wasn’t sure if I would like my job, but it ended up being a great experience where I met a lot of new friends.
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Customer Service Representative
June 2013 • Duluth, GA
What I liked
My coworkers
What I wish was different
Customers
Advice
Be patient with people.
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Cashier
June 2017 - August 2018 • Franklin, TN
What I liked
The people I worked with were some of the kindest and most caring I have ever had the pleasure of knowing. I was able to make lasting relationships with them and with my regular customers. I also got a lot of experience working with people and dealing with different situations, from happy interactions to having someone yell in my face. I learned to balance multiple responsibilities and to interact with those of a higher ranking within the chain.
What I wish was different
I do wish it had been a more set schedule. They have you set availability when you first arrive, but they almost always have problems scheduling you appropriately. I had to call more than once to get them to fix my schedule for the week because they disregarded my available hours. It got annoying after awhile.
Advice
I would say to always smile and be understanding with those around you, even when you feel like yelling back at them. That will only make the situation worse than it already is.
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Front service clerk
March 2013 • Madison, AL
What I liked
Friendly coworkers
What I wish was different
Not doing janitorial work for 5.5 years
Advice
Leave customer service as soon as possible
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Customer Service Representative
December 2017 • Sun City, FL
What I liked
I liked the constant income of money and having something get me out of the house during the summer. I also love my coworkers.
What I wish was different
I wish change on the corporate level. Our manager had so many hours to schedule associates for and we were a way busier store than what they accounted for. We got backed up a lot and yelled at a lot.
Advice
Find ways to stay calm even when being yelled at.
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Cashier
February 2016 • Miami, FL
What I liked
Keeping busy while working all the tine.
What I wish was different
To be promoted.
Advice
Not always the hard work takes you places, some times is more about who you know than what you know.
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Customer Service Staff
October 2013 • Flowery Branch, GA
What I liked
The customers and coworkers
What I wish was different
Scheduling
Advice
Put in the effort and you will be rewarded
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Cashier
October 2015 • Aiken, SC
What I liked
Meeting new people
What I wish was different
Moved up in management
Advice
Patience is key
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Front Service Clerk
September 2017 - August 2018 • Jacksonville, FL
What I liked
I loved that the company as a whole pushed individual employee growth and retention. My schedule was also very flexible, as they scheduled around classes and important events. I liked the people I worked with, too.
What I wish was different
I wish I had the opportunity to learn more skills.
Advice
Timeliness is especially important in this company, as great employees matter to Publix. I encourage everyone to apply, they’re an amazing company to work for.
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Cashier
May 2018 • Seminole, FL
What I liked
What I wish was different
Advice
Definitely try to make friends with your coworkers
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Cashier
April 2017 • Miami, FL
What I liked
There are a variety of coworkers.
What I wish was different
Advice
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Customer Service Representative
June 2018 • Tallahassee, FL
What I liked
I loved the training and the readiness to answer any questions that I would have. I love the fact that Publix caters to their shareholders and they spend equally as much time trying to take care of their customers' needs and their workers' needs. I also love the fact that you're able to move up pretty quickly in the company and the benefits are amazing.
What I wish was different
Not Applicable
Advice
.You must be able to work under pressure or atleast learn how to deal with pressure. There are very stressful moments; especially if you take your job very seriously. At the end of the day, you should relax and always do your best.
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Deli Clerk
February 2018 - September 2019 • Gulf Breeze, FL
What I liked
My coworkers were really nice and helpful. It was like a family.
What I wish was different
Management styles. Managers did not have a good style and were not as helpful as they could have been when needed.
Advice
It is a good way to get customer service experience and build a basic resume. Down the road this could help you get into a corporate level Publix job.
