Technical Support Intern

Position: Technical Support Intern (Part-Time)

We're seeking a motivated IT student for a hands-on part-time internship opportunity working with our team. This paid role focuses on providing technical support and implementing efficient file management systems in our Mac-based environment, requiring a commitment of 1-2 days per week.

Responsibilities:

• Set up and configure new Mac systems according to company standards
• Provide technical support for team members across departments
• Organize and maintain digital assets across hard drives and network storage
• Implement and maintain logical file structures for efficient content retrieval
• Archive completed projects following established protocols
• Clean up and optimize storage on company drives
• Document file organization systems and create user guides
• Troubleshoot hardware and software issues as they arise

Qualifications:

• Currently pursuing a degree in Computer Science, Information Technology, or related field
• Experience with macOS and Apple ecosystem
• Familiarity with file management and organizational systems
• Attention to detail and strong organizational skills
• Ability to create and maintain consistent naming conventions and folder structures
• Strong problem-solving abilities and self-directed learning skills
• Excellent communication skills for explaining technical processes to team members
• Availability to work 1-2 days per week

What You'll Gain:

• Hands-on experience in a Mac-only professional environment
• Skills in developing and implementing organizational systems for digital content
• Experience working independently on mission-critical data organization
• Technical troubleshooting experience in a real-world setting
• Valuable workplace experience demonstrating both technical aptitude and organizational abilities

This paid internship is designed to accommodate your academic schedule while providing meaningful professional experience in a supportive environment.