IT Student Technician | Kent State University, Student Financial Aid Office

● Provide end user technical support to administrative and/or academic staff and student

employees, which may include:

● University owned workstations (Windows and Mac)

● University owned tablets (iOS, Android, Windows)

● Printers, scanners, and other peripherals

● Personally owned wireless or cellular devices (iOS, Android, Windows)

● Communicate with end users in-person, over the phone, and through email

● Collaborate with other team members both inside and outside of the support area

● Maintain documentation of area information and troubleshooting processes

● Student must be Federal Work Study eligible

● These positions will be available at various College and University departments. Student Financial Aid is coordinating the hiring process